Terms and Conditions

Service Area & Market Focus

These Terms & Conditions apply exclusively to orders placed within Australia.
By using the Velira Byron website, you agree to comply with these terms in accordance with Google Merchant Center guidelines for dropshipping businesses.

General Terms

  • All orders are subject to acceptance and availability.
  • Velira Byron reserves the right to refuse or cancel any order for reasons including stock unavailability, suspected fraud, or errors in pricing.
  • By placing an order, you confirm that all information provided is accurate and complete.

Pricing & Payment

  • Prices are displayed in AUD and are inclusive of applicable taxes unless stated otherwise.
  • Payment is required at the time of order placement.
  • We accept only the payment methods displayed at checkout.
  • Velira Byron is not responsible for unauthorized charges due to incorrect payment details provided by the customer.

Order Acceptance & Confirmation

  • Orders are processed 3–7 business days after confirmation.
  • You will receive an order confirmation email containing your order summary and tracking information once your order is dispatched.
  • Any discrepancies or changes must be reported immediately to our support team.

Shipping & Delivery

  • Delivery applies only within Australia.
  • Estimated delivery times: 7–15 business days (after dispatch)
  • Shipping policies and charges are detailed in our Shipping Policy.

Returns & Refunds

  • All returns, refunds, and related procedures are governed by our Return & Refund Policy.
  • Customers are responsible for providing accurate shipping information for returns.

Intellectual Property

  • All content on the Velira Byron website, including images, text, logos, and design elements, is the intellectual property of Velira Byron or its licensors.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Liability

  • Velira Byron is not liable for indirect, incidental, or consequential losses arising from the use of the website or products.
  • Responsibility is limited to the actual purchase price of the product(s) delivered.
  • We are not responsible for delays caused by courier services, customs, or other external factors.

Modifications to Terms

  • Velira Byron reserves the right to modify these Terms & Conditions at any time.
  • Changes will be posted on this page, and continued use of the website constitutes acceptance of updated terms.

Contact for Terms & Conditions

For any questions regarding these Terms & Conditions, please contact:

Our support team is available Monday – Friday, 9 AM – 5 PM.

Contact Information 

VELIRA BYRON
Operating under The VISIONECOM LLC, registered in the USA.

Address:
1209 Mountain Rd Pl NE, STE R
Albuquerque, NM 87110, USA

Phone: +1 5642127374
Email: info@velirabyron.com
EIN: 41-2625652 

Have any questions? Feel free to reach out!

Phone & Live Chat Support Hours:
Monday – Friday: 9 AM – 5 PM